Privacy Policy

Last Updated: 09-09-2025

Introduction

Welcome to Mikos Java House (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.mikosjavahouse.com] or make purchases from us.

Contact Information

Email: info@mikosjavahouse.com

Information We Collect

Personal Information You Provide

When you interact with our website or services, we may collect:

Account Information: Name, email address, password, and phone number when you create an account
Order Information: Billing and shipping addresses, payment method details, order history, and product preferences
Communication Data: Information you provide when contacting us via email, phone, or contact forms
Marketing Preferences: Email subscription preferences and communication choices
Review and Feedback: Product reviews, ratings, and feedback you submit

Information Automatically Collected

Website Usage Data:

IP address and device information
Browser type and version
Pages visited and time spent on our site
Referring website information
Geographic location (general area)

Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to:

Remember your preferences and shopping cart contents
Analyze website traffic and user behavior
Provide personalized content and advertisements
Improve website functionality and user experience

WooCommerce-Specific Data

Our e-commerce platform collects:

Shopping cart contents and abandoned cart data
Purchase history and transaction details
Product views and wishlist items
Customer account dashboard activity

How We Use Your Information

We use your personal information for the following purposes:

Order Processing and Customer Service

Process and fulfill your orders
Send order confirmations and shipping notifications
Handle returns, exchanges, and customer inquiries
Provide customer support and technical assistance

Marketing and Communications

Send promotional emails about our products and special offers (with your consent)
Customize content and product recommendations
Conduct surveys and gather feedback
Notify you about changes to our services or policies

Website Improvement and Analytics

Analyze website usage patterns and user behavior
Improve website functionality and user experience
Conduct A/B testing and optimization
Monitor and prevent fraudulent activity

Legal Compliance

Comply with applicable laws and regulations
Respond to legal requests and court orders
Protect our rights and interests
Ensure website security and prevent abuse

Legal Basis for Processing (GDPR)

For users in the European Union, we process your personal data based on:

Contract: To fulfill orders and provide customer service
Legitimate Interests: To improve our services, prevent fraud, and conduct marketing
Consent: For email marketing and non-essential cookies
Legal Obligation: To comply with tax and regulatory requirements

How We Share Your Information

We do not sell your personal information to third parties. We may share your information with:

Service Providers

Payment Processors: To process payments securely (e.g., Stripe, PayPal)
Shipping Companies: To deliver your orders (e.g., UPS, FedEx, USPS)
Email Service Providers: To send marketing communications and order updates
Website Hosting: To maintain and operate our website
Analytics Providers: To analyze website performance (e.g., Google Analytics)

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

Legal Requirements

We may disclose your information when required by law, court order, or to protect our rights and safety.

Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

SSL encryption for data transmission
Secure payment processing
Regular security assessments
Access controls and authentication
Data backup and recovery procedures

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Rights and Choices

Account Management

Update your account information and preferences
View your order history and download invoices
Manage email subscription preferences

Data Subject Rights (GDPR/CCPA)

Depending on your location, you may have the right to:

Access: Request a copy of your personal data
Rectification: Correct inaccurate or incomplete information
Erasure: Request deletion of your personal data
Portability: Receive your data in a machine-readable format
Restriction: Limit how we process your data
Objection: Object to certain types of processing
Withdraw Consent: Opt out of marketing communications

To exercise these rights, contact us at info@mikosjavahouse.com.

Cookie Preferences

You can manage cookie preferences through your browser settings or our cookie consent banner. Note that disabling certain cookies may affect website functionality.

Data Retention

We retain your personal information for as long as necessary to:

Fulfill the purposes outlined in this policy
Comply with legal obligations
Resolve disputes and enforce agreements
Maintain business records

Generally, we retain:

Account information: Until account deletion or 3 years of inactivity
Order information: 7 years for tax and legal compliance
Marketing data: Until you unsubscribe or opt out
Website analytics: Up to 26 months

Third-Party Links and Services

Our website may contain links to third-party websites and services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

Children’s Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

International Data Transfers

If you are located outside the United States, please note that your information may be transferred to and processed in the United States, where data protection laws may differ from those in your country. We implement appropriate safeguards to protect your information during international transfers.

WordPress and WooCommerce Privacy

Our website is built on WordPress and WooCommerce platforms. These systems may:

Store website analytics and user interaction data
Use session cookies for website functionality
Collect technical information for security purposes
Process payment and order data through WooCommerce

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. We will notify you of significant changes by:

Posting the updated policy on our website
Sending email notifications to registered users
Displaying prominent notices on our website

Your continued use of our services after changes become effective constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Email: info@mikosjavahouse.com

For GDPR-related inquiries, please include “GDPR Request” in your subject line.