Terms of Service
Last Updated: 09-09-2025
Agreement to Terms
Welcome to Mikos Java House. These Terms of Service (“Terms,” “Agreement”) govern your use of our website, mobile applications, and services (collectively, the “Service”) operated by Mikos Java House (“we,” “us,” or “our”).
By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of these terms, then you may not access the Service.
Contact Information
Mikos Java House
Email: info@mikosjavahouse.com
Acceptance of Terms
By creating an account, making a purchase, or using our website in any way, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy. These Terms apply to all visitors, users, and customers of our Service.
Use of Our Service
Eligibility
- You must be at least 18 years old to use our Service
- You must provide accurate and complete information when creating an account
- You are responsible for maintaining the confidentiality of your account credentials
- You agree to accept responsibility for all activities that occur under your account
Permitted Uses
You may use our Service to:
- Browse and purchase our coffee and tea products
- Create and manage your account
- Subscribe to our newsletters and marketing communications
- Contact our customer service team
- Leave reviews and feedback on products
- Participate in promotions and contests (subject to specific terms)
Prohibited Uses
You may not use our Service to:
- Violate any applicable laws or regulations
- Transmit any harmful, offensive, or inappropriate content
- Attempt to gain unauthorized access to our systems
- Use automated systems to access or use our Service (bots, scrapers, etc.)
- Interfere with or disrupt the Service or servers
- Impersonate any person or entity
- Collect personal information about other users
- Use our Service for any commercial purpose without authorization
- Post false, misleading, or defamatory content
Account Terms
Account Creation
- You must provide accurate, current, and complete information
- You are responsible for maintaining your account security
- You must notify us immediately of any unauthorized use
- We reserve the right to terminate accounts that violate these Terms
Account Responsibilities
- Keep your login information confidential
- Update your information promptly when it changes
- Use your account only for legitimate purposes
- Comply with all applicable laws and regulations
Account Termination
- You may close your account at any time by contacting us
- We may suspend or terminate accounts for violations of these Terms
- Upon termination, your right to use the Service ceases immediately
- We may retain certain information as required by law or for legitimate business purposes
Product Information and Availability
Product Descriptions
- We strive to provide accurate product descriptions and images
- Colors and appearance may vary slightly from images displayed
- Tasting notes and flavor profiles are subjective descriptions
- We reserve the right to modify product descriptions without notice
Pricing
- All prices are displayed in US Dollars unless otherwise stated
- Prices are subject to change without notice
- Promotional pricing is subject to specific terms and conditions
- Taxes and shipping costs are calculated at checkout
Availability
- Products are subject to availability
- We reserve the right to limit quantities purchased
- Discontinued products may be removed without notice
- Subscription products may be substituted with similar items if unavailable
Orders and Purchases
Order Acceptance
- Placing an order constitutes an offer to purchase
- We reserve the right to accept or decline any order
- Order confirmation does not guarantee acceptance
- We may cancel orders due to pricing errors, product unavailability, or other issues
Payment Terms
- Payment is due at the time of order placement
- We accept major credit cards, PayPal, and other approved payment methods
- All transactions are processed securely through encrypted systems
- You authorize us to charge your payment method for all purchases
Order Processing
- Orders are typically processed within 1-2 business days
- Processing times may vary during peak seasons
- You will receive confirmation when your order ships
- Changes to orders may not be possible once processing begins
Subscription Services
- Subscription terms are specified at the time of enrollment
- Subscriptions automatically renew according to your selected frequency
- You may modify or cancel subscriptions through your account
- Subscription pricing may change with 30 days advance notice
Shipping and Delivery
Shipping Terms
- Shipping and handling charges are non-refundable
- Delivery times are estimates and not guaranteed
- Risk of loss transfers to you upon delivery
- We are not responsible for delays caused by shipping carriers
International Shipping
- International customers are responsible for customs duties and taxes
- Delivery times may vary due to customs processing
- Some products may not be available for international shipping
- Import restrictions may apply in certain countries
Returns and Refunds
Returns and refunds are governed by our separate Refund and Returns Policy, which is incorporated into these Terms by reference. Please review our Refund and Returns Policy for complete details.
Intellectual Property Rights
Our Content
- All content on our Service is owned by Mikos Java House or our licensors
- This includes text, images, logos, trademarks, and other materials
- You may not use our content without express written permission
- Our trademarks and trade names are protected intellectual property
User-Generated Content
- You retain ownership of content you submit (reviews, comments, etc.)
- You grant us a license to use, display, and distribute your content
- You represent that you have the right to submit such content
- We may remove user content that violates these Terms
DMCA Policy
- We respect intellectual property rights of others
- If you believe your copyright has been infringed, contact us
- We will respond to valid DMCA notices according to applicable law
- Repeat infringers may have their accounts terminated
Privacy and Data Protection
Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our Service, you consent to our privacy practices as described in our Privacy Policy.
Disclaimers and Limitations of Liability
Service Disclaimer
- Our Service is provided “as is” and “as available”
- We make no warranties regarding availability, reliability, or performance
- We do not guarantee that the Service will be error-free or uninterrupted
- Your use of the Service is at your own risk
Product Disclaimer
- Coffee and tea products are natural agricultural products
- Flavor profiles may vary due to natural variations
- We make no medical claims about our products
- Consult healthcare providers for dietary restrictions or health concerns
Limitation of Liability
- Our liability is limited to the maximum extent permitted by law
- We are not liable for indirect, incidental, or consequential damages
- Our total liability will not exceed the amount you paid for the specific product or service
- Some jurisdictions do not allow certain limitations, so these may not apply to you
Third-Party Services
- Our Service may integrate with third-party services (payment processors, shipping)
- We are not responsible for third-party service failures or issues
- Third-party services are governed by their own terms and policies
- Use of third-party services is at your own risk
Indemnification
You agree to indemnify and hold harmless Mikos Java House, its employees, agents, and affiliates from any claims, damages, losses, or expenses arising from:
- Your use of the Service
- Your violation of these Terms
- Your violation of any rights of another person or entity
- Your negligent or wrongful conduct
User Conduct and Content
Reviews and Feedback
- You may submit honest reviews of products you have purchased
- Reviews must be based on your actual experience with the product
- Fake, misleading, or inappropriate reviews will be removed
- We reserve the right to moderate all user-generated content
Prohibited Content
You may not submit content that:
- Is false, misleading, or defamatory
- Violates any laws or regulations
- Infringes on intellectual property rights
- Contains personal information about others
- Is spam, promotional, or commercial in nature
- Is offensive, harmful, or inappropriate
Modifications to Service and Terms
Service Changes
- We may modify, suspend, or discontinue the Service at any time
- We may add or remove features without notice
- Significant changes will be communicated to users when possible
- Continued use constitutes acceptance of changes
Terms Changes
- We may update these Terms periodically
- Material changes will be posted on our website
- Continued use after changes constitutes acceptance
- You should review these Terms regularly
Dispute Resolution
Governing Law
These Terms are governed by the laws of the State of Louisiana, United States, without regard to conflict of law principles.
Jurisdiction
Any disputes arising from these Terms or your use of the Service will be resolved in the courts of Louisiana, United States.
Limitation Period
Any claim or cause of action arising from your use of the Service must be filed within one (1) year after the claim arose, or it will be forever barred.
Informal Resolution
Before filing any formal legal action, you agree to contact us to seek an informal resolution of the dispute.
Force Majeure
We will not be liable for any failure or delay in performance under these Terms due to circumstances beyond our reasonable control, including but not limited to:
- Natural disasters
- Government actions or regulations
- Labor disputes
- Internet or telecommunications failures
- Supplier or vendor issues
Severability
If any provision of these Terms is found to be unenforceable or invalid, the remaining provisions will continue in full force and effect. The unenforceable provision will be replaced with an enforceable provision that most closely reflects the original intent.
Entire Agreement
These Terms, together with our Privacy Policy and Refund and Returns Policy, constitute the entire agreement between you and Mikos Java House regarding your use of the Service.
Waiver
Our failure to enforce any provision of these Terms does not constitute a waiver of that provision or any other provision. No waiver will be effective unless made in writing and signed by an authorized representative.
Assignment
You may not assign or transfer your rights under these Terms without our written consent. We may assign our rights and obligations under these Terms without restriction.
Contact Information
If you have any questions about these Terms of Service, please contact us:
Email: info@mikosjavahouse.com
Subject Line: “Terms of Service Inquiry”
We will respond to all inquiries within 48 hours during business days.
Acknowledgment
By using our Service, you acknowledge that you have read these Terms of Service, understand them, and agree to be bound by them.